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At Bhagvat Prasadam, we aim to ensure your satisfaction with every purchase. To return an item, it must be unused, in original packaging, and returned within 1 day of delivery. Certain items, like final sale or customized products, are non-returnable. To initiate a return, email bprasadam@sgrs.org or call +91 8866794111 with your order details. Return shipping costs are your responsibility unless the return is due to our error. Refunds will be processed to your original payment method within 7 business days of receipt. We do not offer exchanges; please return items and place a new order for different products. For damaged or defective items, contact us immediately. Policy updates will be posted on our website.